Support
We read every message and usually reply within one business day.
Include the email you signed in with and, for a claim question, the settlement name.
Cancel or manage your subscription
Subscribed on the website? Open Profile and choose Cancel subscription. You keep access until the end of the period you paid for. To switch plans, cancel and subscribe again once it ends. Website payments can be refunded within 14 days; see the Refund Policy.
Subscribed on iPhone? Open Settings → [your name] → Subscriptions → Rightful. For refunds, visit reportaproblem.apple.com.
Restore a purchase
On iPhone, tap Restore purchases on the subscription screen while signed in to the same Apple ID you subscribed with. On the web, sign in with the same account you used on iPhone and your plan appears automatically.
My claim was denied or hasn't paid
Rightful doesn't process claims — the court-appointed settlement administrator does. Use the claim ID you saved in Rightful to contact the administrator listed on the official settlement site. Payouts often take months after the final approval hearing.
Delete your account
In the app, go to Profile → Delete account and data. This permanently deletes your profile, company picks, and claim history. It does not cancel your Apple subscription.
Report a settlement error
Spotted a wrong deadline, payout, or link? Email us with the settlement name and the official notice link — we'll verify and fix it.